What are “knee-jerk processes?” When do you step over the line from good policies into being over-processed and damaging your culture and business?
Our guest in this episode answers these questions. Matt Hahne, a Certified EOS Implementer, is a former U.S. Navy Officer and a Merchant Mariner who created and owned three successful businesses.
Matt teaches using numerous examples from businesses he’s worked with who hid behind processes and clung to calcified ways of doing things that hurt their culture, violated their own closely-held values, and damaged their business.
Here are three great resources we talked about in the interview:
- Matt’s newly released Launching Leaders workshop for supervisors.
- Patrick Lencioni’s The Table Group podcast episode called “Principle over Policy“.
- The famous Netflix culture deck
Matt also shares how to turn things around if you’ve focused more on rules and processes and not enough on hiring and inspiring the right people in your organization by leading with “context and not control.”
Listen below!
Tune in to our podcast, “Win-Win: An Entrepreneurial Community” and catch this insightful episode on your preferred podcast platform.
Are you challenged by the negative effects on your company culture and business when your policies become too rigid? Then book a free consultation during an Office Hour with a COO to get one quick-win actionable step you can take to avoid hiding behind policy and strike a better balance between structure and flexibility.
